Faqs > Buying Tickets

When is the Box Office open?
The Box Office telephone line is open Monday-Friday 9am to 4pm. If you would like to purchase tickets in person, you can visit Thornden School's main reception during term time Monday-Friday 8am to 4pm. The Box Office is also open 45 minutes before curtain up.
What are the different ways I can purchase my tickets?
Tickets can be booked: 1. Over the phone, by ringing 023 8024 6555 (card payments only) 2. By visiting the main school reception (card, cash and cheque payments) 3. Online at www.thorndenhall.co.uk (card payments only) 4. At the Box Office on the event night (card, cash and cheque payments - it is advisable you ring ahead to check the seat availability)
Can I pay by cheque?
Yes, cheques should be made payable to Thornden School Services Ltd.
Is there a booking fee?
Yes, there is an online arrangement fee of £1.50 or £1 for all telephone transactions. There is no longer any fee at the Box Office Counter.
How can I collect my tickets?
Tickets can be collected on the night of the performance in the box office or in the day time at the main school reception. Tickets booked online can be printed from home at no cost.
Can I reserve tickets?
Unfortunately tickets cannot be reserved.
Do you offer refunds on tickets?
Unfortunately all tickets are non-refundable. * if on the night the show is completely sold out and people still want to purchase tickets, tickets may then be refunded.